The deal provides LOGICnow with new capabilities to remotely managed Mac workstations and further solidifies the company’s ability to support both Mac and PCs.
LOGICnow, the global market leader in integrated cloud-based IT Service Management (ITSM) solutions, has acquired Mac-MSP, a leading provider of Apple Mac-centric SaaS tools for Managed Service Providers (MSPs). Financial terms of the deal were not disclosed.
The deal will provide LOGICnow’s customers the same ability to secure, manage and protect the Mac environment as they currently have for PC systems through the company’s industry-leading ITSM cloud-based platform for comprehensive remote management and monitoring (RMM).
“Boosting our Mac capabilities is a major focus for us in 2016,” Stephen Garland, Senior Vice President of Engineering, LOGICnow, said in a statement: “Due to historically lower market demand, RMM platforms have rarely included any form of dedicated Mac management capability, with the result that MSPs have not been able to focus as closely on Macs as PCs and have had less capability to deliver responsive Mac support. However, as Mac popularity has grown, so too has the need for MSPs to be able to support them. We are therefore investing to ensure that our MAX Remote Management platform is the best platform in the industry for Macs, just as it is for PCs – differentiating not only us, but our customers.”
Brian Best, CEO & Founder of Mac-MSP, said in a statement:
“Joining forces with LOGICnow was a natural choice,” and also added this: “We share the same target audience and have the same ambition: to support MSPs’ growth and competitiveness by delivering products that can evolve and differentiate their businesses. So teaming up with LOGICnow to deliver the world’s best Mac support capability to the largest community of MSPs in the world is very exciting. And it’s important to understand that this is more than just a technology integration. Mac-MSP’s specialist knowledge and experience with Apple products will enable LOGICnow to continue to develop the MAX product set giving equal attention to Mac as to PC, equipping MSPs to do the same.”
Headquartered in Edinburgh, UK, LOGICnow is the world\’s leading integrated IT Service Management platform. The company’s MAX platform which includes Remote Management, Back-up, Mail and Service Desk is the world\’s most widely-trusted MSP ITSM offering.